Writing

Notes from building and running technology inside organisations that have to keep operating while they change. Some of it is argument, some of it is record, and some of it is the working detail that rarely survives into a finished case study.

Nothing here is published to fill a slot. Each piece rests on something that already happened — a system that went in, a decision that had to be defended, a manuscript already written — and it appears when it is ready rather than on a schedule.

3 pieces

• 2026Executive or adviser — the two mandatesI have sat on both sides of the same table. The judgement was largely the same. The job was not.Essay
• Digital transformation is not a technology programmeA group can make sound technology decisions in every business and still be unable to answer basic questions about itself. The work is deciding which few things must be common.Essay
• Why ERP implementations fail before the software is chosenThe product, the integrator and the team take the blame. The decision that determined the outcome was made months earlier, and was never recorded as a decision at all.Essay