Six areas where experience changes the answer

Not a service list. These are the places where I have made enough decisions — including wrong ones — to have a view worth stating.

Each page below sets out what I actually believe about the field, what tends to go wrong, and where judgement is required rather than method. If a page reads like a definition of the term, it has failed and I would rather delete it.

• Digital Transformation — why most of it is not about technologyAlmost none of the difficulty is technical, which is why so much of the spending is misdirected.
• Technology Leadership — what the function should ownThe function is accountable for more than the estate, and less than everything.
• Enterprise Systems & ERP — the operating-model decision hiding inside a software purchaseAn ERP selection is an operating-model decision wearing the costume of a software purchase.
• Enterprise AI — a governance problem before it is a capabilityThe interesting questions are about governance, evidence and decision quality — not capability.
• Governance & Delivery — how decisions get made and keptGovernance is not paperwork. It is the record of how a decision was made, kept where the next person can find it.
• Odoo — a platform I know well, and its limitsA platform I know well. It is an area of expertise, not an identity.